Camping Le Picard

Signire, Signora, Grazie mille per questo eccellente feedback. Cordiali saluti,

Dear Mr Sutton, Thank you very much for your kind words and recommendation! We are delighted that you enjoyed our campsite, the facilities, and the pitches. Regarding the WiFi, as we mentioned in previous replies, we are aware of the weak connection in certain areas. During the winter, we will be looking for solutions to improve it, although our rural location limits the available speed. For the adapters, we always keep some available for loan at reception. We may have forgotten to mention this on your arrival, but we do include this information in the newsletter sent 7 days before your stay. There is always a solution, and we are happy to help anytime at reception. We hope to welcome you again soon! Warm regards, Delphine & Laurent

Cher M. Villemagne, Merci d’avoir pris le temps de laisser un avis. Nous tenons cependant à apporter quelques précisions : 👉 Concernant le stationnement, tous les vacanciers ayant séjourné dans ce mobilhome se sont garés à environ 25 mètres (et non 50). Cela n'empêche pas de stationner à côté du cottage pour décharger. Dans votre cas vous avez laissé malgré tout votre voiture à côté de votre cottage même si cela empiétait sur le chemin d’accès – ce qui est interdit pour des raisons de sécurité, mais nous n’avons rien dit pensant que vous aviez des difficultés pour marcher. 👉 Pour la TV, le robinet ou la douche : si cela était vraiment « infernal », pourquoi ne pas nous l’avoir signalé ? Nous ne sommes pas devins, mais nous intervenons toujours rapidement (comme nous l’avons fait dès le premier jour). Le cottage est équipé d’un chauffe-bain : il est donc normal de ne pas tirer d’eau chaude à la cuisine pendant qu’une personne prend sa douche. Vous êtes d’ailleurs les seuls de la saison à vous en plaindre. 👉 Quant à la piscine : il ne s’agissait pas de saleté, mais simplement de la ligne de flottaison, marquée par l’usage répété de crème solaire et par l’absence de prise de douches avant la baignade. Tout le reste du bassin était parfaitement propre, et la peinture sera refaite comme chaque année à la fermeture. Enfin, nous notons avec un certain sourire que, malgré tous ces reproches, vous êtes partis en nous disant que « c’était bien » : la tranquillité, le cadre, la gentillesse et la propreté. Merci donc de vous être défoulés par écrit, cela nous rappelle qu’il est plus facile de critiquer derrière un écran qu’en face-à-face 😉 Bien cordialement, Delphine & Laurent

Dear Madam, Dear Sir, Thank you very much for your detailed feedback and for your kind words about the cleanliness, facilities, and location of your mobile home. Regarding the Wi-Fi, we understand your comments: we are currently looking into improvements to make the connection more stable. However, our goal will remain to provide access mainly for checking emails or light browsing, not for streaming. Staying with us is meant to be a time to disconnect and enjoy a real holiday. As for the size, your mobile home reserved is 31m². We have already hosted families of 6 people for two-week stays without negative feedback about the space. Of course, it is not a holiday cottage but a mobile home, which is part of the camping experience — living more outdoors and closer to nature. To give another perspective: the previous guests stayed in the very same mobile home with just 2 people and rated their experience a 10/10, which shows that the feeling of space is very subjective. We are delighted that you enjoyed the terrace and the sunshine on your pitch, and we look forward to welcoming you again. Best regards, Delphine & Laurent

Dear Mr Jones, Thank you so much for this excellent feedback. Hope to see you in the future. Best regards Delphine & Laurent

Chers M et Mme Revel, Merci beaucoup pour votre retour très positif ! 😊 Nous sommes ravis que vous ayez apprécié la taille du camping, ses infrastructures (terrain de boules, piscine), la situation, ainsi que la qualité de votre cottage. Concernant le WiFi, nous sommes justement en train d’étudier des solutions pour améliorer ce point dès la saison prochaine. Pour ce qui est de la réception 4G… malheureusement, cela dépend des opérateurs, et là, nous n’avons pas (encore !) la main 😅 Et oui, le lave-vaisselle en vacances, c’est clairement le luxe — même s’il faut encore préparer les repas 😉 Merci encore et au plaisir de vous accueillir à nouveau ! Cordialement Delphine & Laurent

Dear Mr and Mrs Dilks, Thank you so much for your kind words! We're delighted you enjoyed your stay and appreciated the location, the cottage, and our hospitality. It would be a real pleasure to welcome you back to Le Picard! Warm regards, Delphine & Laurent

Dear Family, hank you for this lovely review! We’re honored to have been your first French caravanning experience — sounds like we’ve set the bar high 😄 We're so glad you enjoyed the location, facilities, and our cooking (we’ll let our chef hat go to our head just a little!). Hope to see you again for round two! Warm regards, Delphine & Laurent

Dear Madam, Dear Sir, Thank you so much for your kind words! We're very happy you enjoyed the peaceful atmosphere, the clean facilities, and the warm showers — and it was a pleasure to welcome you. Although we love dogs (we actually have some ourselves!), we made the decision not to allow them on-site to preserve the calm and relaxing environment that many of our guests value. Hope to see you again soon! Best regards, Delphine & Laurent

Dear Madam, Dear Sir, Thank you for your lovely review! We're so pleased you enjoyed the peaceful atmosphere — the owls, sheep, and our curious peacock really do make it special 😊 You're absolutely right about the swimwear: in France, only proper swim trunks are allowed in swimming pools — no swim shorts. It’s a national rule, not just ours! As for the light at the chemical disposal point and rubbish area — your suggestion makes total sense. But maybe... just maybe… the lack of lighting is our secret trick to keep things quiet and avoid clattering bins and toilet cassettes in the early hours 😄 That said, we’ll definitely think about it. Thanks again, and we’d love to welcome you back! Best regards, Delphine & Laurent

Dear Madam, Dear Sir, Thank you so much for your excellent feedback! We’re happy you enjoyed the peaceful atmosphere, clean facilities, and your pitch with water. A perfect base to explore Calvados — we hope to see you again! Best regards, Delphine & Laurent

Dear Madam, Dear Sir, Thank you for your excellent feedback. We are delighted that you enjoyed your stay at Le Picard campsite. Hope to see you in the future, Best regards Delphine & Laurent

Dear Wendy and David, Thank you so much for your wonderful review and for taking the time to complete the questionnaire after each stay – always with such warmth and kindness. We’re truly touched by your appreciation of our small, family-run campsite and so happy to know that you enjoy the peaceful setting and the simplicity of our site. Your kind words about our welcome mean a lot to us. Of course, there is always room for improvement, and we keep striving to make each stay even better. Knowing that you look forward to returning and still have places to discover in the area is the best reward we could ask for. Looking forward to welcoming you again soon! Warm regards, Delphine & Laurent

Dear Ajelandro Gonzalez Thank you for taking the time to share your feedback. We're glad to hear that you appreciated the peaceful atmosphere of our campsite, the modern mobile home, the facilities, and our convenient location near the Normandy beaches and museums. However, we would like to clarify a few points regarding some of your comments: All the information you mention — including the pool rules, the cleaning conditions, and the equipment of your mobile home — were clearly communicated in advance. These details are available on our website, were included in the newsletter sent 7 days before your arrival, and were also reminded during check-in. So, none of these aspects should have come as a surprise. Regarding the swimming pool: As indicated in our materials, only tight-fitting swimwear (e.g., briefs or swim trunks) is allowed for hygiene reasons — this is a standard rule in many French pools. Despite this information, you attempted to enter the pool wearing swim shorts, which is not permitted. This is why access was refused, which likely explains your lower rating for the swimming area. Concerning the cleaning service: The end-of-stay cleaning package does not include dishwashing or trash removal — this is clearly stated upon arrival. Dishes must be cleaned, dried properly, and put away, and bins must be emptied before departure. These are basic requirements that help us maintain high hygiene standards for all guests. About the uncovered terrace: The mobile home you selected does not have a covered terrace, as mentioned in the description. For more comfort, we had a 3-bedroom cottage with a covered terrace and dishwasher available at the same time of your stay. Nonetheless, we thank you for your review, as it allows us to re-emphasize these important pieces of information for future guests. Best regards, Delphine & Laurent

Dear guests, Thank you very much for your kind words about the cleanliness of the facilities, the comfort of the showers, and the enjoyment you had during your stay. We’re happy to hear that you appreciated the campsite and the surrounding area. Regarding your comments: Swimming pool border: We are aware of the discoloration on the pool edges, and we would like to reassure you that it will be repainted. Unfortunately, this is mainly due to the use of sunscreen and to some guests entering the pool without showering beforehand. We cannot use strong cleaning solvents, as they would affect the water quality. However, we are actively working on solutions that respect both hygiene and safety. Palm leaves and vegetation: The leaves are regularly collected, but with the wind, they tend to fall again quickly. As there are only two of us managing the campsite, this is an ongoing task, and we appreciate your understanding. We strive to maintain the grounds as best we can alongside our other daily responsibilities. Private area behind the reception: This area is indeed private and not accessible to guests. Snack bar opening times: The snack bar was open until August 30th — almost your entire stay. As mentioned on our website, during the low season it opens three times a week, only on reservation. We aim to maintain this service level while adapting to the lower number of guests outside peak periods. We’re grateful for your helpful comments and are glad you enjoyed your holiday with us. We hope to welcome you again in the future! Best regards, Delphine & Laurent

Cher M. Fauvel, Merci beaucoup pour votre retour positif, nous sommes ravis que vous ayez apprécié votre séjour, ainsi que la qualité de l’hébergement et de notre accueil. Concernant la piscine, elle est effectivement chauffée à 26°C, une température que nous avons choisie car elle représente un bon équilibre entre confort de baignade, respect de l’environnement et maîtrise énergétique. Il est vrai qu’en période de fortes chaleurs extérieures, l’eau peut sembler plus fraîche en comparaison, mais elle reste à une température idéale pour une baignade agréable et tonifiante. Au plaisir de vous accueillir de nouveau ! Cordialement, Delphine et Laurent